# Features that adapt to your workflow

FlowGrid combines the flexibility of spreadsheets with the power of a modern CRM. Built for small businesses that need structure without the bloat.

## Core CRM Features

Everything you need to manage customer relationships, track deals, and stay organized.

### Smart Canvas

Build custom dashboards by describing what you want. Nexus AI creates widgets, charts, and views automatically.

- Natural language dashboard creation
- Drag-and-drop widget arrangement
- Multiple saved canvases
- Real-time data updates
- Progress widgets & KPI tiles

### Contact Management

Manage people with unlimited custom fields, rich activity history, and smart relationship tracking.

- Unlimited custom fields
- Activity timeline
- File attachments
- Tagging & segmentation
- Duplicate detection

### Organization Management

Track companies and organizations with the same flexibility as contacts. Link people to organizations automatically.

- Company profiles
- Contact associations
- Organization hierarchy
- Deal rollup tracking
- Custom fields per org type

### Deal Pipeline

Visual deal tracking with multiple pipelines, custom stages, and automated progression rules.

- Multiple pipelines
- Custom stage definitions
- Drag-and-drop deals
- Win/loss tracking
- Revenue forecasting

### Task Management

Stay on top of follow-ups with tasks that can be linked to any record. Kanban view included.

- Task assignments
- Due date tracking
- Kanban board view
- Recurring tasks
- Task templates

### Custom Objects

Create your own data models beyond contacts and deals. Perfect for unique business needs.

- Unlimited custom objects
- Relationship mapping
- Custom icons & colors
- List and detail views
- Import/export support

## Nexus AI Assistant

Your AI-powered teammate that understands your data and helps you work smarter. 500 AI messages included monthly; additional credits available.

### Nexus Chat

Talk to your data in natural language. Ask questions, get insights, and make updates conversationally.

- Natural language queries
- Context-aware responses
- Data modification via chat
- Action confirmations
- Conversation history

### Canvas Builder

Describe the dashboard you want, and Nexus builds it. No configuration required.

- Text-to-dashboard creation
- Smart widget selection
- Auto-filtered views
- One-click regeneration
- Canvas templates

### Schema Generation

Create custom objects by describing what you need. AI suggests fields, types, and relationships.

- Natural language object creation
- Smart field type detection
- Relationship suggestions
- Calculated field formulas
- Icon recommendations

### Smart Import

Upload any CSV and AI automatically maps columns, detects data types, and suggests relationships.

- AI column mapping
- Data type detection
- Duplicate handling
- Relationship detection
- Import preview & validation

### Workflow Generation

Describe the automation you want, and AI generates the trigger, conditions, and actions.

- Text-to-automation creation
- Trigger suggestions
- Action recommendations
- Condition builder
- Test mode execution

### AI Insights

Get intelligent analysis of your data. Spot trends, identify issues, and discover opportunities.

- Trend analysis
- Anomaly detection
- Performance summaries
- Recommendations
- Comparative reports

## Workflow Automation

Automate repetitive tasks and keep your data in sync without writing code.

### Time-Based Triggers

Schedule workflows to run at specific times, dates, or intervals.

- Cron scheduling
- Recurring tasks
- Time zone support
- Delay actions

### Record Triggers

Trigger workflows when records are created, updated, or deleted.

- Create events
- Update detection
- Field change watches
- Bulk operation triggers

### Webhook Triggers

Start workflows from external systems via HTTP requests.

- Custom endpoints
- Secret validation
- Payload parsing
- Error handling

### Actions

Perform actions when triggers fire. Chain multiple actions together.

- Create records
- Update fields
- Send notifications
- Call webhooks

## Integrations

Connect FlowGrid with your existing tools and extend its capabilities.

### Email Integration

Connect your email to track conversations and send messages from FlowGrid.

- SMTP/IMAP support
- Email sync
- Template library
- Activity logging

### API v1 & OAuth2

Full-featured REST API with OAuth2 support. 100 requests/hour free, 1,000/hour on paid plans.

- OAuth2 & API key auth
- Granular scope permissions
- Contacts, deals, orgs, webhooks
- Custom objects API access
- IP allowlist security

### Embeds

Add FlowGrid chat to your website for customer interactions.

- Chatbot embed
- Customizable styling
- Lead capture forms
- Visitor tracking

## Developer Platform

Extend FlowGrid with our modern API. Build integrations, automate workflows, and sync data.

### REST API v1

Modern REST API with comprehensive endpoints. 100 req/hour free, 1,000/hour paid.

- Contacts, deals, organizations
- Webhook management
- Custom objects support
- Pagination & field selection
- Rate limit headers

### OAuth2 & API Keys

Flexible authentication with OAuth2 for apps and API keys for server integrations.

- OAuth2 client credentials
- Scoped API keys
- IP allowlisting
- Secret rotation
- Test & live environments

### Webhooks

Real-time event notifications for changes to your CRM data.

- Contact/deal/org events
- HMAC-SHA256 signatures
- Automatic retries
- Delivery status tracking
- Custom endpoint config

## Security & Compliance

Enterprise-grade security (encryption, access controls, audit trails) built for businesses that take data protection seriously.

### Multi-Tenant Architecture

Logical isolation with tenant-specific encryption keys separates your data from other customers.

### Field-Level Permissions

Control exactly who can see or edit specific fields on any record.

### Passkey & MFA

Modern authentication with passkeys plus traditional MFA options.

### GDPR Compliance

Right to be forgotten, data export, and privacy controls built-in.

## Data Management

Import, export, and manage your data with powerful tools.

### CSV Import

Import data from spreadsheets with AI-powered column mapping and validation.

- Multi-object imports
- AI column mapping
- Data validation
- Relationship linking
- Import history

### Data Export

Export your data anytime in CSV format. Your data belongs to you.

- Full workspace export
- Filtered exports
- Scheduled exports
- API access to data

### Schema Editor

Define your data model with custom fields, relationships, and calculated fields.

- Custom field types
- Calculated fields
- Relationship definitions
- Field validation rules
- Schema versioning

## Ready to experience FlowGrid?

Start your 14-day free trial. No credit card required. Full access to all features during trial.
